Where we ship

We ship to addresses in the United States, including Alaska, Hawaii, U.S. territories, and APO/FPO/DPO military addresses. We don't ship outside the United States.

When your order ships

Orders ship from our plant in Des Moines, Iowa within 1–3 business days (Monday–Friday, excluding holidays). During a large production run it can take a little longer, and we'll email you if your order will be delayed. You'll get an email with tracking when it ships.

Shipping rates

We ship with UPS and USPS. Rates are calculated by the carrier at checkout and are based on weight and destination, so bulk sizes such as 10 lb and 25 lb bags cost more to ship. Military addresses and P.O. boxes can only be shipped by USPS.

Delivery times shown at checkout are the carrier's estimates, not guarantees.

Perishable items

Items that need to stay cool, such as High Temp Cheese and queso, ship Monday through Wednesday so they don't sit in a warehouse over the weekend. During hot weather we may hold these items or contact you about local pickup.

Address problems and lost packages

Please check your shipping address before placing your order. If a package is returned to us because of an incorrect address, we'll contact you to reship it at your cost. If tracking shows your package was delivered but you can't find it, or it hasn't moved in 7 days, contact us and we'll work with the carrier to find it or replace it.

Free local pickup

Skip shipping by choosing pickup at checkout:

Todd's Premium Foods outlet store
4413 NE 14th Street, Des Moines, IA 50313
Monday–Friday, 8:30 a.m.–4:30 p.m.

Pickup orders are usually ready within 4 business hours. We'll email you when your order is ready. Please bring the confirmation email or your order number. We'll hold your order for 14 days. After that, it is cancelled and refunded.

Damaged orders

If your order arrives damaged, see our Refund Policy. We'll replace it.